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AlghamdiM1987
New Member
New Member

Xerox Work Center 6025 Vertical black bold line / streak

Product Name: WorkCentre 6025
Operating System: Windows 11

Problem:

Black bold line is showing on the paper only when i using Scan to USB or PC or make a copy from scanner.

Note: Print from PC to printer is working fine.

So i think there is some issues with Scanner only, i checked the glass and i clean it already but still same issues, i cannot find anything on the glass.

 

Printer Model:

Xerox WorkCentre 6025

 

Please see the below pictures (what's wrong with this page i cannot add pic, so i added below links)

 

Printer Model

Printer Scanner

Scanner

Black Bold Line

Copy from Scanner

 

 

I hope someone has a solution.

Thanks and Regards

MG

 

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Xerox Work Center 6025 Vertical black bold line / streak

Hello there,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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