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New Member
New Member

Xerox WorkCentre 3335 stopped working with TWAIN

Hello!

 

Recently I was unable to use the scanner. I'm using TWAIN driver. Scanner is scaning but computer get a message "TWAIN-driver transmit uncorrect image".

 

111.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OS is Windows 7 and 3335 works in network.

TWAIN_32 Twacker get a message:

 

Безымянный.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reinstalling drivers doesn't solve the problem.

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Community Manager
Community Manager

Re: Xerox WorkCentre 3335 stopped working with TWAIN

Hi Alma,

Thank you for using the Support Forum. Please make sure you are following all the instructions for scanning.  If these instructions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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