We had a Windows XP machine running as a "server" to host the folders for the Scanned Documents. We recently migrated to a new Windows 7 Pro computer to act as the "server", then the problem started occuring.
Scanning to a network folder randomly disconnects due to a problem with authentication. However, everything works fine if we reboot the server. Then maybe a few hours later, the same thing happens again.
Thanks in advance,
Possibly , if doing frequent scans, especially in the case of using multiple devices, or if the MFP is using the same login as the person logged into the Win 7 PC, you could just increase this number to the max.
Beyond that you would need to get into the Event Viewer on the PC side and check the AV/Firewall to see why the Server is failing the login.
The Xerox MFP is actually not set up on that Win7PC, so it's not being shared out to other computers. We used the web portal of the MFP to navigate the Scans to save to a folder located on that Win7PC. Therefore, I was unable to follow the solution that you provided.
I did follow your recommendation of digging through the Event Viewer. When I scan a document, I receive a failure prompt due to authentication. Each time I get that error, I also get an error in the Event Viewer. Event ID 2017 "The server was unable to allocate from the system nonpaged pool because the server reached the configured limit for nonpaged pool allocation."
Thanks for your time, I really appreciate it.
Its a Windows problem.
My screenshots are of the SMB share, in my case the Xerox folder was the one I shared in order to create the windows needed to show you where to look on your Win 7 PC. Replace the Folder called Xerox in mine with whatever name you gave yours