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Daekar New Member
New Member

Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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As in the title, our workcentre is producing black lines when we scan documents.  However, this only happens when we're using the document feeder to do two-sided scans, and it only appears on the back-side scans.  The front of each sheet is always great.  I suspect that something needs to be cleaned, but I'm not sure what.  Any suggestions?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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Side one is red glass, side 2 is blue glass. A line appears when something is on the glass.

 

1.JPG

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Joe.
Daekar New Member
New Member

Re: Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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Wonderful! Cleaning the glass in the lid as you indicated (I used alcohol) worked like a charm. Thank you so much!

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