As in the title, our workcentre is producing black lines when we scan documents. However, this only happens when we're using the document feeder to do two-sided scans, and it only appears on the back-side scans. The front of each sheet is always great. I suspect that something needs to be cleaned, but I'm not sure what. Any suggestions?
Solved! Go to Solution.
Side one is red glass, side 2 is blue glass. A line appears when something is on the glass.
Wonderful! Cleaning the glass in the lid as you indicated (I used alcohol) worked like a charm. Thank you so much!