Wonderful! Cleaning the glass in the lid as you indicated (I used alcohol) worked like a charm. Thank you so much!
Side one is red glass, side 2 is blue glass. A line appears when something is on the glass.
As in the title, our workcentre is producing black lines when we scan documents. However, this only happens when we're using the document feeder to do two-sided scans, and it only appears on the back-side scans. The front of each sheet is always great. I suspect that something needs to be cleaned, but I'm not sure what. Any suggestions?
Solved! Go to Solution.