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3 Replies
AlOc0285
New Member
New Member

Re: Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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can you help me? thank you very much...

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Daekar
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New Member

Re: Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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Wonderful! Cleaning the glass in the lid as you indicated (I used alcohol) worked like a charm. Thank you so much!

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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Side one is red glass, side 2 is blue glass. A line appears when something is on the glass.

 

1.JPG

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Joe Arseneau
Daekar
New Member
New Member

Xerox WorkCentre 5955 - Vertical Black Lines in Scans

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Product Name: Other - specify product in post

As in the title, our workcentre is producing black lines when we scan documents.  However, this only happens when we're using the document feeder to do two-sided scans, and it only appears on the back-side scans.  The front of each sheet is always great.  I suspect that something needs to be cleaned, but I'm not sure what.  Any suggestions?

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