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New Member
New Member

Xerox WorkCentre 6015, Omnipage does not launch

I have e new Xerox WorkCentre 6015, installation of Omnipage SE does not work. When starting Omnipage I get an error "Runtime error / Microsoft Visual C++ Runtime Library /This application has requested the Runtime to terminateit in an unusual way". I did ask for help at Omnipage (Nuance) but they told me that the Omnipage software is an Xerox product and that everything it to be answered by Xerox... What to do now ? Thanks

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Community Manager
Community Manager

Re: Xerox WorkCentre 6015, Omnipage does not launch

Hi wdgeest,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6015.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Agency Analyst
Agency Analyst

Re: Xerox WorkCentre 6015, Omnipage does not launch

wdgeest,

 

It is correct that you will get support for this product by calling the 1-800-821-2797 support center. You will need your 9-digit serial number and a valid contract to access the support center. On a side note - download the latest .Net and C++ redistributable.

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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