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3 Replies
TammyL-Xerox
Community Manager
Community Manager
‎02-15-2022 11:09 AM

Re: Xerox WorkCentre 6505 Pink Line

Hello lloydchiro, 

Please click here for instruction on how to clean the scanner glass. 

Thanks,
TammyL-Xerox
Community Manager

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lloydchiro
New Member
New Member
‎02-15-2022 10:45 AM

Re: Xerox WorkCentre 6505 Pink Line

Where is this KB article, I do not see the instructions to correct this problem.

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TimD-USX13774-xrx
Technical Escalation Support
Technical Escalation Support
‎12-04-2013 11:44 PM

Re: Xerox WorkCentre 6505 Pink Line

Hi sbrinkman,

 

Please make sure you have followed the steps in this KB article.  Pay particular attention to the strip of glass to the left of the main platen glass.  If the lines still continue after going through the article, you may need service on your device.  Please contact the Support Center for assistance. 

 

Hope this helps.

 

~Tim

Thank you,
Tim
Xerox 2nd Level
Remote Support Engineer

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sbrinkman@thesaintec
New Member
New Member
‎12-03-2013 02:24 PM

Xerox WorkCentre 6505 Pink Line

Product Name: WorkCentre 6505

Our office scanner has begun leaving a pink line running from the top to the bottom of the document. This only appears when using the multi-page feed slot and not when placed directly on the glass. I have tried to clean all the glass components and have used a compresed duster to remove all debri from the feeder. Any help is appreciated.

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