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Ma_nu
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New Member

Re: Xerox® WorkCentre® 6515DN Scan to SMB suddenly not working. Unexpected communications error.

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Please... see this video. 

Ma_nu
New Member
New Member

Re: Xerox® WorkCentre® 6515DN Scan to SMB suddenly not working. Unexpected communications error.

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Aahahahahah

i try this error code in google...

this machine is dead.. ! is a issue with lamp of scanner... 

For me Xerox is over.

 

Evenmoredave
Member
Member

Re: Xerox® WorkCentre® 6515DN Scan to SMB suddenly not working. Unexpected communications error.

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I could solve this issue for myself with a workaround.

Instead of using SMB I setup an FTP-Server on my NAS. I'm glad that Xerox didnt patch out the FTP-Function aswell. 

I know this workaround isn't helping everyone but if you have the possibility to setup an FTP-Server, you can use this instead.

If Xerox keeps on deadpatching "old" machines to sell new ones, I will never buy any product of them again.

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pv123test
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New Member

Re: Xerox® WorkCentre® 6515DN Scan to SMB suddenly not working. Unexpected communications error.

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Hi Folks,

I know its a pain and its not the final and best Solution but anyhow I figured out on my side what stops it's working.

My Setup 6515 connected via LAN to Synology NAS.

I chnaged recently some SMB Settings and this was the case why it's failed to store the PDFs on the SMB share.

In the extended config for SMB you can determine the min and max SMB Version.

I changed the min Version from SMBv2 to "SMBv2 and Large MTU" and then it fails. Enabling only SMBv2 as min.see Image.Screenshot 2021-10-29 at 18.33.23.png

Version let me at least save the PDFs, but the Network browse still not works.

Hope this helps at least some of community. Reading the comments from the "Community Manager" are not realy helpful.

Cheers

GregThomas
New Member
New Member

Re: Xerox® WorkCentre® 6515DN Scan to SMB suddenly not working. Unexpected communications error.

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I had a similar issue and enabling all the way up to SMB 3 on the Synology worked immediately.