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vinoo128 New Member
New Member

Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine

Operating System: Windows 10 x64

My Xerox workcenter 6015NI was scanning fine up until this morning and the scan is failing with "Login failed"

error. I have not made any changes to the login/password and I have tried re-booting my machine,changing the password etc..

I have attached the screenshot of settings. Any help would be appreciated.

printer.png

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine

Hi Vinoo128,

Thank you for using the Support Forum. Please look at the solutions for login failed. Also take a look at the at the tips for resolving SMB issues.  Change the port to 445 and see if will scan.  If none of this helps please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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vinoo128 New Member
New Member

Re: Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine

Hi,

The centreware service does not allow the 445 port.The only values are (139, 5000 - 65535).

 

Any ideas?

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