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gencinas New Member
New Member

Xerox Workcentre 7835 smb windows 8.1 problem

I've problem with smb scan with windows 8.1, in imposible scan to this folder. I update the firmware to last version, windows 8.1 is updated. no more patches avaliable.

I try to change username, user permissions,...etc

The folder  is fully shared folder, on the machine settings is set as manual.

There are any special settings for this operating system?

 

thks.

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2 Replies

Re: Xerox Workcentre 7835 smb windows 8.1 problem

Hi gencinas,

Thank you for using the forum.

 

I would suggest looking at the following as a potential solution for your issue.

Solutions for : SMB Workflow Scanning Fails With "Login Failure, Check User Name and/or Setups" Message

http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=16764 

 

If that doesn't help then you may consider contacting the support center Fast Track to the Expert

 

 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Kimzi Valued Advisor
Valued Advisor

Re: Xerox Workcentre 7835 smb windows 8.1 problem

Hi!

 

Check if you can access the folder from another computer.

 

Best Regards

Kimzi


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