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2 Replies
Valued Advisor
Valued Advisor

Re: Xerox Workcentre 7835 smb windows 8.1 problem



Check if you can access the folder from another computer.


Best Regards


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Re: Xerox Workcentre 7835 smb windows 8.1 problem

Hi gencinas,

Thank you for using the forum.


I would suggest looking at the following as a potential solution for your issue.

Solutions for : SMB Workflow Scanning Fails With "Login Failure, Check User Name and/or Setups" Message 


If that doesn't help then you may consider contacting the support center Fast Track to the Expert



Mitch Swetsky
Xerox Customer Tools & Social Media Moderator

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New Member
New Member

Xerox Workcentre 7835 smb windows 8.1 problem

Product Name: Other - specify product in post

I've problem with smb scan with windows 8.1, in imposible scan to this folder. I update the firmware to last version, windows 8.1 is updated. no more patches avaliable.

I try to change username, user permissions,...etc

The folder  is fully shared folder, on the machine settings is set as manual.

There are any special settings for this operating system?



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