Hello,
Our Workcentre has been shutting off randomly and I can't figure out the reason. I turned off any type of sleep/energy options, updated firmware, plugged it into different outlets, used a UPS, checked if the machine was shorted (red button on back of machine) -- and can't find any problems. Sometimes its 3 times a day, and some times it will go for 3-4 days without shutting off. The only thing I can do is when it shuts off, I turn the switch off, open the middle door and switch the main power off, then switch both back on.
Can someone please help with this?
Thank you in advance!
