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Re: Xerox Workcentre 7845 shuts off randomly

Possible power supply?. Possible logic board issue? This sound more like it as killing the power / breaking a power connection gets you going again.

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Xerox Workcentre 7845 shuts off randomly

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10


Our Workcentre has been shutting off randomly and I can't figure out the reason.  I turned off any type of sleep/energy options, updated firmware, plugged it into different outlets, used a UPS, checked if the machine was shorted (red button on back of machine) -- and can't find any problems.  Sometimes its 3 times a day, and some times it will go for 3-4 days without shutting off.  The only thing I can do is when it shuts off, I turn the switch off, open the middle door and switch the main power off, then switch both back on.

Can someone please help with this?

Thank you in advance!


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