Hello,
Our Workcentre has been shutting off randomly and I can't figure out the reason. I turned off any type of sleep/energy options, updated firmware, plugged it into different outlets, used a UPS, checked if the machine was shorted (red button on back of machine) -- and can't find any problems. Sometimes its 3 times a day, and some times it will go for 3-4 days without shutting off. The only thing I can do is when it shuts off, I turn the switch off, open the middle door and switch the main power off, then switch both back on.
Can someone please help with this?
Thank you in advance!
Possible power supply?. Possible logic board issue? This sound more like it as killing the power / breaking a power connection gets you going again.