Have you tried another mailbox? I have seen cases where single mailboxes were corrupted while the rest ran fine.
Try a software reset.
Login as admin and go to Go to Tools > More > Software Reset > Reset Both > Confirm > Close > Exit Tools
Help someone. When trying to scan something in "Scan to Mailbox" at my 238, i 'm always getting the mesage "xerox 255 job deleted at the user' s request". The machine, always goes from "Scanning-Procesing-Deleted".
Any ideas are accepted!!
Thanks in andvance!