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Xerox Workcentre Pro 238 Job deleted at the user' s request

Help someone. When trying to scan something in "Scan to Mailbox" at my 238, i 'm always getting the mesage "xerox 255 job deleted at the user' s request". The machine, always goes from "Scanning-Procesing-Deleted".
Any ideas are accepted!!
Thanks in andvance! 

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Analyst Nation Moderator
Analyst Nation Moderator

Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Try a software reset.

Login as admin and go to Go to Tools > More > Software Reset > Reset Both > Confirm > Close > Exit Tools

 

Try again.

 

 

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Joe Arseneau
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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Unfortunetely, no luck.
Same problem!!

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Analyst Nation Moderator
Analyst Nation Moderator

Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Have you tried another mailbox? I have seen cases where single mailboxes were corrupted while the rest ran fine.

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Joe Arseneau
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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Already did that. I also tryed another pc. And i tryed to reload the 13.60. software. Nothing!

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