i have a problem with scanning to network adres, i have setup the ip adres of the server and the folder path where the files should be saved.
but when i try scanning it prints out a page that says that it cant connect to external server.
have been working on this problem for a couple of days but i cant figure it out, i hope some one can help me out.
when you setup network setting , always be sure that the TCP configuration is correct
check first ip , subnet, gatewat , dns...
then start configging the template... the easiest method is FTP , there is less hassle with security and ntfs righs, domain , etc...
on the siupport section there are documents avaible how to setup scantoftp ...
What OS are you scanning to?
Is it a domain account or a local account?
Have the share / NTFS permissions been setup for full control of the user you are using?