The job number is the number of jobs the machine has done, the file name shows the amount of scans to that particular location. They are not expected to match, either the HP is a dedicated scanner with only one scan location, or it tracks/names things differently.
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My company has recently purchased a Xerox Versalink B405 Multifunction. We are having trouble getting the "job number" to match the scan number on our network folder. This is a major issue, because we scan hundreds of documents a day and need to be able to differentiate between scans. Does anyone have any suggetions? I have had our IT guy looking at it, but he cannot come up with a solution. I know it is possible, because we are currently doing this process on our HP MFP 500. Again, any help is greatly appriciated.