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Xerox workCentre 5765

xerox workcentre 5765 is showing copying and printing are unavailable please help me with this problem.

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Valued Advisor
Valued Advisor

Re: Xerox workCentre 5765

There should be a fault code listed which would narrow down the problem and therefore the solution.

Blindly speaking. Do the following:

 

1. Reboot

2. Verify it is not listing any consumables as "replace now"

3. Do a Reset: as "admin" go to Machine Status > Tools > Troubleshooting > Software Reset > Reset Both > Confirm

4. Upgrade to the latest firmware

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Joe Arseneau
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