Thank you for using the Support Forum. Please take a look at the solution for loading Tray 1 and make sure you have the guides in the tray set correctly. Also if you have a bright light pointing at or right over the machine move the light source and try again. If the problem continues please consider contacting your support centre for further assistance.
Xerox Workcentre 6505; My printer keeps asking me to load tray 1 even though it is full, If I slide the tray out then back in, it will print a few pages then ask to load the tray again. It will then reprint the previous pages. It does this when i print from a computer or if i receive a fax or if I use the copy function.