Re: Yellow Edges on scans from WorkCentre 6400

randyX27285-Xrx · ‎11-04-2014

Had this problem. Turned out to be the scanner

MSPTestAccount · ‎06-17-2013

Hi Rand,
Thank you for using the Forum.. Since you have already checked the product Knowledgebase I would recommend that you call support at 1-800-821-2797. They should be able to help locate the trouble.

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator

Rand · ‎06-13-2013

When scanning documents from a Work Centre 6400, all scans appear fuzzy with greenish / yellowish edges.

I haven't found anything on the knowledge base about this. Has anyone seen this before.

Could it be a mirror issue? Lens?