cancel
Showing results for 
Search instead for 
Did you mean: 

Yellow pages when copying

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10

Whenever we try to make colored copies with the feeder tray, the whole page turns yellow. 

It does not do this if we try to make colored copies with the scanner, or black and white copies through the feeder. I have reset the system, reset the settings, made sure background suppersion in on.

0 Kudos
4 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Yellow pages when copying

Hi,

You will need a tech to clean a flat cable from the CCD to IIT flat cable.

 

Gabi

Jonnie
New Member
New Member

Re: Yellow pages when copying

Gabi,

Do you mean replace the ribbon cable?

0 Kudos
smanby
New Member
New Member

Re: Yellow pages when copying

I'm having the same problem with a C8055.  All simplex scans through the doc feeder are all yellow...and after being on the phone with Level 2, the blue values were super low.

I have replaced the ribbon cable and the IIT PWB and it's STILL doing it.  Alt boots did nothing.

0 Kudos
MarioLuna
New Member
New Member

Re: Yellow pages when copying

 
good day
Were you able to fix the error somehow?
0 Kudos