jocheech,
Try enabling the banner sheet rebooting the mahcine and then turning it off. Also, lets make sure the banner sheet is disabled in the print driver.
Check this solution out: Solutions for : How To Enable or Disable the Banner Page
And this one: Solutions for : Banner Page Prints When Disabled
Thank you,
Jordan
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Just update firmware for 7556 and cannot turn off the banner page printout...ALL settings on the copier and web browser show disabled...yet it still prints out banner page...is this a problem with the new firmware? Does anyone have a known fix for this solution?