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Valued Advisor
Valued Advisor

Re: **bleep**=Wrong Technique Followed: No Access to CentreWare on USB Setup

Hi AL_IT, 

Thank you for using the Support Forum. I have escalated your concern about not being able to access CentreWare on a USB setup.  Thank you for your input,  

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New Member
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**bleep**=Wrong Technique Followed: No Access to CentreWare on USB Setup

Product Name: WorkCentre 3335/3345
Operating System: Windows 10 x64

What is the excuse for why we cannot use the CentreWare software when we choose to use the USB direct cable setup? You installed a lot of totally useless junkware on my system and did not install the most NEEDED software. 

I have received a few excuses from the "technical support" as to why the CentreWare cannot be accessed for all purposes, as it should be. Even if CentreWare, the Webpage, cannot be used for all installations, EVERY option afforded there should be readily available on any version of the installation.

Why has Xerox chosen to force/manipulate people who chose the viable and afforded USB setup to face hard use of a decent device?

The "Xerox Print Experience" is so limited and week it is basically useless and should be deemed ready for rewrite.

Please get this lack of intuition addressed and the software "corrected" ASAP.

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