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cant use space bar to name scan file

Product Name: workcentre 7855
Operating System: Windows 10

why cant I use the space bar to create a file name when sending on the wc7855?  It appears to be greyed out and does not respond. 

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Community Manager
Community Manager

Re: cant use space bar to name scan file

Hi bucman,

Thank you for using the Support Forum. Make sure you have the last firmware for your printer. If you have the latest firmware loaded then please consider contacting your support centre for further assistance.

Community Manager

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