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kisutch
New Member
New Member
‎11-08-2019 11:39 AM

color documents do not result in color scan

Product Name: All DocuMate Scanners
Operating System: Windows 10

I have a Xerox Documate 5445 scanner.  When I scan a document, if there are pages that have color, the scanned pdf only shows black and white

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CathyO-Xerox
Community Manager
Community Manager
‎11-12-2019 12:01 PM

Re: color documents do not result in color scan

Hello kisutch,

These forums are for Xerox Printers, for the Documate series you would need to go to their SUPPORT PAGE for more assistance.

Thanks,
CathyO-Xerox
Community Manager

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