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color documents do not result in color scan

Product Name: xerox documate 5445
Operating System: Windows 10

I have a Xerox Documate 5445 scanner.  When I scan a document, if there are pages that have color, the scanned pdf only shows black and white

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Community Manager
Community Manager

Re: color documents do not result in color scan

Hello kisutch,

These forums are for Xerox Printers, for the Documate series you would need to go to their SUPPORT PAGE for more assistance.

Thanks,
CathyO-Xerox
Community Manager

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