copier production date

[Mohamed Mamdouh]

Dear Gents,

How could I now about my copier production date by its model and serial number ?

Thanks.

[CherylO-Xerox · Accepted solution]

Hi Mohamed,

Thank you for using the Support Forum. If you provide the model number of the machine you have we can find a range of years that the machine was manufactured but we would not be able to provide a exact date.  Please consider contacting your support centre for further assistance.

[msamir]

Hi
i have a copier machine and need to know the year of its manufacture. how can i get this information? below is the serial number  
(EX7420731)

thank you

[tboggess]

We have a Xerox WorkCentre 6400. Serial Number KAA337534. Need to know how old it is. Thank you!

[TammyL-Xerox]

Hello toggess, 

I can tell you that the Workcentre 6400 launched in 2009, as far as when you purchase your printer and how old it is I don't have that information.  If you've ever called into the support center @ 1-800-821-2797 and placed a service call they may be able to look up your serial number and possibly find an install date.