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Mohamed Mamdouh
New Member
New Member

copier production date

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Product Name: Other - specify product in post

Dear Gents,

 

How could I now about my copier production date by its model and serial number ?

 

Thanks.

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4 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: copier production date

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Hi Mohamed,

Thank you for using the Support Forum. If you provide the model number of the machine you have we can find a range of years that the machine was manufactured but we would not be able to provide a exact date.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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msamir
New Member
New Member

Re: copier production date

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Hi
i have a copier machine and need to know the year of its manufacture. how can i get this information? below is the serial number  
(EX7420731)

thank you

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tboggess
New Member
New Member

Re: copier production date

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We have a Xerox WorkCentre 6400. Serial Number KAA337534. Need to know how old it is. Thank you!

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TammyL-Xerox
Administrator
Administrator

Re: copier production date

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Hello toggess, 

I can tell you that the Workcentre 6400 launched in 2009, as far as when you purchase your printer and how old it is I don't have that information.  If you've ever called into the support center @ 1-800-821-2797 and placed a service call they may be able to look up your serial number and possibly find an install date. 

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!