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Georgeg
New Member
New Member
‎06-16-2017 05:04 AM

documate 4700 unknown error

hello,

 

after scanning some pages suddenly scanner stucks and says unknown error
i tried reinstall driver and use many scanner soft but same problem,

 

Untitled.jpg

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CherylO-Xerox
Community Manager
Community Manager
‎06-21-2017 02:26 PM

Re: documate 4700 unknown error

Hello Georgeg,

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuMate 4700

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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