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Joe Arseneau
Valued Advisor
Valued Advisor

Re: double scanner profile problem WC7835

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It was a bug in a firmware release that caused those, it could happen if you tried copying one, it did happen if you added a description to a template.

 

Upgrade to the latest release here and it hopefully it will allow you to delete the entry after. Otherwise an Altboot would be required to fix it, theoretically a clone file could be used to restore the device, but you would want to make sure Workflow scan settings were not in the clone or you would be right back where you are now after they were restored.

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Joe Arseneau
Mirkoo
New Member
New Member

double scanner profile problem WC7835

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Product Name: Other - specify product in post

Couple days ago, i get dobule scanner profile...profile1.xst and profile1\\.xst when i click on profile1\\.xst it redirects me automaticly to profile1.xst... how can i delete profile1\\.xst from the list?

 

 

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