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veevee54
New Member
New Member

emails not coming through

Product Name: WorkCentre 250
Operating System: Windows 10

Hi

 

I have been scanning to my email.

Xerox Workcentre: 7425

IDN:75797

Serial number: 3900734939

 

I can succesully login with my workplace credentials but none of my scans are coming through, it's been hours now. Please help? I can print fine so the connection is established.

 

Thanks

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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: emails not coming through

Hi veevee, 

Thank you for using the Support Forum. Please take a look at the article Scan to Email Completes Successfully, but Recipient does not Receive the Email. If these suggestions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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