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erro 062.386

Product Name: VersaLink® B405 Multifunction Printer
Operating System: Windows 10

Hi guys I have a versalink b405, with the error code 062-386, I followed the procedure for the solution given in the service manual, and the printer continues with the same error.

Can anyone give me a support?

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Valued Advisor
Valued Advisor

Re: erro 062.386

Hi,

The scanner is defective so you must replace it.

 

Gabi

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Re: erro 062.386

Gabi I would like to know and understand, what is the cause of this malfunction.
Is it a factory defect?
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Valued Advisor
Valued Advisor

Re: erro 062.386

Not sure. But is a little percent (under 1%) of failed scanners.

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