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5weber New Member
New Member

error message "Bypass Expired" WC3550 disables copy function

Help,

I just purchased Workcentre 3550 -

Total copies: 542

Out of the blue - when tring to copy - message "Bypass Expired" appears.

There is nothing as far as machine status which would allow me reset.

 

All other functions work - printing, scanning, ADF, etc..

I reset machine manually and over the network.

Xerox documentation and web site do not reference such an error which disables

copy function.

 

Any suggestions -

 

Jeff

 

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10 Replies
Fabio Valued Advisor
Valued Advisor

Re: error message "Bypass Expired" WC3550 disables copy function

this should help :

 

Remove (Product Enablement Key) from card reader at rear of the machine.

Enter service diagnostics mode

In Machine Diagnostics, perform memory clear

Select Memory Clear

Enter passcode '1934' to clear memory.

The machine should now operate normally.

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5weber New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

Hello,

 

This is what I did.   Note: After inital setup I ran the machine without the product key installed.

Following instructions

1. Select  Machine Status

2. Select System Setup

3. Enter Password - Default

4. Select Clear Setting

5. Select All Settings  - I assume this is clearing memory

 

Bypass Expired still present.

 

Thanks,

 

Jeff

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Fabio Valued Advisor
Valued Advisor

Re: error message "Bypass Expired" WC3550 disables copy function

thats the only info i have :(

 

its best to call xerox for insctructions?

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enea Contributor
Contributor

Re: error message "Bypass Expired" WC3550 disables copy function

Fabio the solution is right, U need to reset the NVRam (in diag mode)....

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nsanyi23 New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

thanks, i had the same problem...i fixed :smileytongue:

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izalid New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

thanks, i had the same problem...i fixed:smileymad:

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Boyd New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

I am having the same problem but I don't know how to access the diagnostic mode.
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Boyd New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

Help!

My new WC 3550 won't copy and has the "bypass expired" error message.  I would like to attempt the fix given in this thread but can't figure out how to enter diagnostics mode.  Can someone please tell me how to do this?

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mljp54 New Member
New Member

Re: error message "Bypass Expired" WC3550 disables copy function

Fabio, If I clear the memory as you suggest will it also clear the scan set-up function set-up?

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