I just purchased Workcentre 3550 -
Total copies: 542
Out of the blue - when tring to copy - message "Bypass Expired" appears.
There is nothing as far as machine status which would allow me reset.
All other functions work - printing, scanning, ADF, etc..
I reset machine manually and over the network.
Xerox documentation and web site do not reference such an error which disables
Any suggestions -
this should help :
Remove (Product Enablement Key) from card reader at rear of the machine.
Enter service diagnostics mode
In Machine Diagnostics, perform memory clear
Select Memory Clear
Enter passcode '1934' to clear memory.
The machine should now operate normally.
This is what I did. Note: After inital setup I ran the machine without the product key installed.
1. Select Machine Status
2. Select System Setup
3. Enter Password - Default
4. Select Clear Setting
5. Select All Settings - I assume this is clearing memory
Bypass Expired still present.
My new WC 3550 won't copy and has the "bypass expired" error message. I would like to attempt the fix given in this thread but can't figure out how to enter diagnostics mode. Can someone please tell me how to do this?