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5weber
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error message "Bypass Expired" WC3550 disables copy function

Product Name: Other - specify product in post

Help,

I just purchased Workcentre 3550 -

Total copies: 542

Out of the blue - when tring to copy - message "Bypass Expired" appears.

There is nothing as far as machine status which would allow me reset.

 

All other functions work - printing, scanning, ADF, etc..

I reset machine manually and over the network.

Xerox documentation and web site do not reference such an error which disables

copy function.

 

Any suggestions -

 

Jeff

 

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