Showing results for 
Search instead for 
Did you mean: 
1 Reply
Community Manager
Community Manager

Re: faxing

Jump to solution

Hello DLOVE, 

Thank you for taking the time to share your experience with us today, I will be sure to forward this to the agent manager. 


Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
New Member
New Member
Product Name: AltaLink B8145 / B8155 / B8170 Multifunction Printer
Operating System: Not Specified

Our office had a power outage yesterday, the fax stopped working, I was on hold for 1 hour 10 minutes, it was 430pm by that time, each person who picked up the phone just wanted to pass me onto someone else.  I had to hang up and I'm calling again this morning.

So, I spoke with Lawrence Afolayan (tech) and he was absolutely amazing, finally someone who made me feel he really cared about my problem and wanted to make sure it was resolved.  I will be reaching out to management to let them know they have a truly wonderful employee who makes them look much better then the impression I've had dealing with other employees over the last couple months.  THANK YOU LAWRENCE!!! you made my day!