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TammyL-Xerox
Community Manager
Community Manager

Re: fuser jammer making double side copies only

Hello printerproblemz, 

Please take a look at the below article for trouble shooting steps for this issue. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Duplex jams

Thanks,
TammyL-Xerox
Community Manager

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fuser jammer making double side copies only

Product Name: Other - specify product in post
Operating System: Windows 11

My xerox is workcentre EC7865 Color

When I print from my computer to printer it doesn't not jam. However, when I make double sided copies from printer it tends to jam the fuser. 

Any solutions?

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