On that product, Scan is an option that is sold in Kits. You order the kit, install it and get the scan option.
And due to the age, scan could be BW or Color.
The BW kit is 497K05760
The Color kit is 497K05240
Those numbers are useless to you, you would need to order those kits to get the number you require.
Please re-read my post.
Your printer cannot scan, you need to purchase a scan kit, the scan kit will get you the number you need to put into the machine.
no my printer can scan
because when i bought it
it can scan and send fax
but when i reset settings for fix other problem
scan and fax disabled
and when i want to enable them
request from me
Then good luck, if you don't have the paperwork with the information you certainly won't find somebody on the internet who does.
The enablement key is per device, so if I had a code for mine it wouldn't work on yours.
those are the order numbers
just like joe said, if you purchased them before wiith the machine, go back to where you bought it from, get a proof or invoice, that way xerox could help you to get new codes