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TammyL-Xerox
Community Manager
Community Manager
‎10-01-2021 12:27 PM

Re: idle scanner

Hello SimK, 

I found two article for scanning in our online knowledge base for you to look at.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

How to Scan to an FTP Server

How to Scan to an Email Address

Thanks,
TammyL-Xerox
Community Manager

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SimK
New Member
New Member
‎09-29-2021 03:31 AM

idle scanner

Product Name: WorkCentre 6025
Operating System: Windows 10
I bought a new lenovo PC with windows 10. I managed to install the printer without any problems, but unfortunately the scan does not work. I also installed the USB cable wirelessly and unfortunately the scan still doesn't work. Can I ask for some advice?

Thank you very much!
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