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install scanning

Product Name: WorkCentre 6515
Operating System: Windows 7

Hello

 

I bought a Xerox workcenter 6515dni tried to use it but ran in to some trouble.

 

The install cd didn’t install any scanning software; the computer doesn’t even know there is a scanner attached to it.

 

It wouldn’t take a command on the computer to print double sided.

 

The connection i am using is a usb cable as the printer is in a place which doesn’t have any internet access.

 

When connecting a usb drive to the printer itself, the printer could scan in to it, as well as print from it, double sided without any trouble. I guess i just dont know how to set it all up.

 

I am looking for the printer to work on 2 laptops. One of them is a 32bit windows 7, and the other one is a 64bit windows 8.1.

 

I do not know a lot about computers so i would appreciate it if someone could offer me child proof instructions on how to get this resolved, whilst being offline. I could download some stuff elsewhere, and run it there (which I would need to know how to), but I don’t have internet connection next to the printer.

 

Awaiting your guidance

 

Thank you

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Community Manager
Community Manager

Re: install scanning

Hello yss,

To find the drivers for your device, CLICK HERE to get the drivers, be sure to select the appropriate operating system. 

For more help setting up your device check out our YouTube Playlist for the 6515.

Thanks,
CathyO-Xerox
Community Manager

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