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Technical Escalation User RonaldX21081-xrx
Technical Escalation User

labels coming off

MX0148239 using avery labels # 5160 SEF. they keep getting stuck on IBT. Is this media and orientation supported?
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3 Replies
Wijfjeh New Member
New Member

Re: labels coming off

Are you running the labels from the bypass tray (Tray 5?)

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Technical Escalation User RonaldX21081-xrx
Technical Escalation User

Re: labels coming off

yes from tray 5 SEF
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Wijfjeh New Member
New Member

Re: labels coming off

I always see this happening from the bypass tray. If you run the labels from one of the others (1 to 4) you shouldnt have that problem.

 

Its because when running them from tray 5, the labels are facing down. The sheets have to make such a sharp turn into the paper path the labels are more likely to come loose.

When running them from another tray, the labels are facing up and are less likely to come loose when being fed into the paper path.

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