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New Member
New Member

network scanning to searchable pdf takes forever

Hi,

 

We have the 7775, 7775 with Fiery and also 5755.

 

When doing regular scans to network there are no problem.

 

When trying to do searchable PDF scans to network, it will work on all three copiers at first, but after a few scan jobs, it will show the scan as being processed and won't fiinish.

 

Eventually we have to restart the copiers to resolve the problem, but it is such a pain to have to restart the copiers ten or twenty times a day.

 

Please help!

 

 

 

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Valued Advisor
Valued Advisor

Re: network scanning to searchable pdf takes forever

hey,

 

what sort of documents are you trying to scan? xerox machines have difficulties trying to make searchable scans from images... then it takes a verry long time....

 

ist better to create 2 templates, 1 searchable the other one not

 

also, what firmware is your machine on? xerox fixed lots of scanning issues in the 19700 and further release

 

latest one at the moment is :

77xx:  061.090.221.15700

57xx: 061.131.221.10401

 

example from rls note:

 

When
scanning multiple Scan to file jobs, intermittently some of the jobs do not
file, but a failed confirmation sheet is not printed.

Workflow
scan jobs go into processing then delete without error sheet

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