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spacekowboy Member
Member

paper jam in tray 1 - Workcentre 3325

One of my Workcentre 3325's has a persistant paper jam. Ive swapped the pickup roller, the tray, the toner., no luck. I would swap the fuser but  it looks difficult and I can't find any resources on how to do it. Any help would be appreciated.

 

Tim

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Community Manager CherylO-Xerox
Community Manager

Re: paper jam in tray 1 - Workcentre 3325

Hi Spacekowboy,

Thank you for using the Support Forum. Please make sure that you take a look at the solution for jams in tray 1.   The fuser is not a customer replaceable unit so please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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DU New Member
New Member

Re: paper jam in tray 1 - Workcentre 3325 - Disable/Turn off duplex printing

Hi Cheryl,

We have WorkCentre 3325 on network in our small office. I wanted to disable duplex printing but unable find setting to do so. Appreciate if you can guide me.

 

Thanks,

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Community Manager CherylO-Xerox
Community Manager

Re: paper jam in tray 1 - Workcentre 3325 - Disable/Turn off duplex printing

Hi DU,

Thank you for using the Support Forum. The default needs to be changed in the driver.  If the driver is pushed from a server you would need to change the default at the server.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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