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yvan
New Member
New Member
‎09-01-2019 03:55 PM

problem after upgrade to the lastest firmware 654201

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hi

Just after upgrading firmware to 654201, we have a error only when we make 2-sides scan or copy (code error 065-225)

We try to put older firmware, same result

how to resolve it ?

thanks

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GabiE-Xerox
Xerox Employee
Xerox Employee
‎09-02-2019 01:42 AM

Re: problem after upgrade to the lastest firmware 654201

Hi,

Try to perform Reset to factory: Device app>Resets>Reset to Factory Defaults.

If this did not help you must replace the DADF.

 

Gabi

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