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New Member
New Member

"Job failed because file name is invalid"

Product Name: Phaser 3635 MFP
Operating System: Windows 10 x64

I checked the officeial guide and read many tickets concerning the same issue, no luck, I am unable to make it work.

The share on the PC works, the share user was configured, the PC is accessable from the LAN where the 3635 is located.

Please see screenshots below and let me know how to make it work. Thanks

0.png1.png2.png3.png

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7 Replies
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Valued Advisor
Valued Advisor

Re: "Job failed because file name is invalid"

Any difference if you set file naming from Auto to Advanced and using %M;%s ?

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Joe Arseneau
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New Member
New Member

Re: "Job failed because file name is invalid"

%M;%s is not acceptable because of the semicolon, %M%s is acceptable but didn't change, same error.

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New Member
New Member

Re: "Job failed because file name is invalid"

Xerox support? Anyone?

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New Member
New Member

Re: "Job failed because file name is invalid"

Hello? Anyone there?

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New Member
New Member

Re: "Job failed because file name is invalid"

Maybe they closed xerox....

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New Member
New Member

Re: "Job failed because file name is invalid"

Seriously Xerox, we are not best friends anymore? Just client and supplier kind of who cares you already paid?

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Community Manager
Community Manager

Re: "Job failed because file name is invalid"

Hello Nino,

It doesn't look like any of the Community Members has an any additional info on this one, so I would recommend contacting the Support Department: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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