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LRB369
New Member
New Member

"Scan to" no longer working after destination folder deleted

Product Name: WorkCentre 6515
Operating System: Windows 10

Hi,

We accidentaly deleted the destination folder on our computer for our scans from the WorkCentre 6515. I have restored the folder from the recycle bin on the computer but now the scans are not being sent to the folder and we are getting an error code 018-772.

I have checked the destination folder and settings and they are all the same as they were before.

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: "Scan to" no longer working after destination folder deleted

Hello LRB369, 

I searched our online knowledge base and found this article for the error code 018-772If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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LRB369
New Member
New Member

Re: "Scan to" no longer working after destination folder deleted

Sorry but that didn't help at all. So you want me to contact your support department for assistance so you can charge me!

 

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