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Community Manager

Re: "Server Connection Failed" Xerox B215

Hello FrustratedBear,

There are two articles in the Knowledgebase you can try:

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"Server Connection Failed" Xerox B215

Product Name: Xerox B215 Multifunction Printer

Follow up to original post : Re: B215 Won't SMB Scan - Customer Support Forum (


Took a new one out of the box. It now spits out this message when I try to scan to SMB: 


"server connection failed". 


I can ping the printer from the host. 

Permissions are correct. 

No typo as it works perfectly on a different B215. But 2 B215 with that can't scan to SMB? 


1 says wrong username or password and the other says server conection failed? 



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