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gazzaman22
Member
Member
‎02-17-2017 09:44 AM

Re: "Start is not available" 7845

How did the firmware hold up against your problem. I've got a few

  • 7835's 072.010.165.14201
  • 7855's 072.040.165.14201

I'm getting that error "start cannot be accepted"

Should i be upgrading the firmware to fix?

 

Thanks in advance

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senorNano
New Member
New Member
‎11-17-2015 02:06 PM

Re: "Start is not available" 7845

Thanks. I'll give that a go and see how it works. 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎11-17-2015 12:56 PM

Re: "Start is not available" 7845

That was a known issue in fimrwares that end with 09100 and 14201 if it is happening on scans.

If that is the case just update to the latest firmware 073.xxx.xxx.24100

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Joe Arseneau
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senorNano
New Member
New Member
‎11-17-2015 11:25 AM

"Start is not available" 7845

Product Name: Other - specify product in post

I have numerous 7845s under my care and it is common to see this when using the top feeder. I can still put documents directly on the glass, but any attempt to use the feeder activates the message. I'm not certain if it clears itself in time but I always have to restart to clear it. Firmware is up to date. Does anyone have a cure and/or an explanation for this annoyance?  

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