Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎11-01-2021 08:30 PM

Re: re: You do not have permission to open the application “Xerox ICA Driver”

Hi newhereTX, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100   

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Reply
newhereTX
New Member
New Member
‎10-30-2021 11:09 AM

re: You do not have permission to open the application “Xerox ICA Driver”

Product Name: WorkCentre 3335/3345
Operating System: macOS 11 - Big Sur

Hello,

I have a MacBook Air, and I am trying to use my WorkCentre 3345 to scan documents to my laptop.  I downloaded the driver, and when I go to System Preferences and click on Printers and Scanners, I click on the WorkCentre 3345 printer, I see the options of "Print"/"Scan".  When I click on Scan and "Open Scanner", this missage comes up:

You do not have permission to open the application “Xerox ICA Driver”.

What does this mean?   I have tried several ways to use the printer to scan to my laptop using the CentreWare page also, but nothing seems to work.

Tags (1)
0 Kudos
Reply