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CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-16-2017 03:32 PM

Re: scan+copy impossible workcenter 6605

Hi johanaza,

Please see the first post for possible solution.

Thanks,
CherylO-Xerox
Community Manager

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johanaza
New Member
New Member
‎10-14-2017 05:57 AM

scan+copy impossible workcenter 6605

Product Name: Other - specify product in post

Dear,

 

i can't no more scn or print with my xeroxworcenter 6605.

 

The scanning lamp just stays on the right side after turn on.

when i try to scan or copy, nothing happen.

 

I can still print from a computer.

But Scan-copy doesn't. The feeder doesn't move also.

 

no error message 

 

see the video : https://youtu.be/QHMzMz8UkIA

 

please HElp me to find the solution

 

Best

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