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malhoto
malhoto New Member
New Member
‎10-12-2012 12:03 PM

_scan documents coming out of the 7556 copier

Hi All,

 

We are facing a weird problem with 7556 copier.Scanned Document comes out as document number_scan instead of document number_doc and the document is blurred.If we scan the same document again the output is _doc and blur goes away.This is happening to all of our copiers.

We scan and get PDF output.

 

Pls advice.

 

 

Regards,

Opinder.

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎10-15-2012 02:13 PM

Re: _scan documents coming out of the 7556 copier

Hello malhoto.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7556.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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