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scan : start not available: no template selected

Product Name: WorkCentre 3655i
Operating System: Windows 10
i have the printer connected to pc, i can print but i can't scan, all the solutions i found online require the workcentre 3655i to be connected to the internet , is there any way to scan without using internet?
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Community Manager
Community Manager

Re: scan : start not available: no template selected

Hello nym2424,

I searched the Support Page and found a few articles that my be helpful:

How To Scan to a USB Flash Drive

How To Scan Multiple Documents into a Single File to a USB Thumb Drive

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