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Community Manager
Community Manager

Re: scan to email date problem

Hello mateo, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

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scan to email date problem

Product Name: WorkCentre 3225
Operating System: Not Specified

We're having a problem where emails sent from our WC 3225, including scans, are seen as spam by our mail server because it thinks the send date is in 1899. However, in the message source, the Date field is blank. I have checked the system date on the 3225 and it is correct. I think this problem may have started after I upgraded, or tried to upgrade, the firmware. Can anyone suggest anything?


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