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scan to email on workcentre 7120

We have a wrokcentre 7120 it wast not set up by me as I am new to the office.

It has been working just fine up to three days ago.

No one changed anything, since it is just me and the CFO using it.

Then I got an error 027-777.

Tried to change the SMPT to "None" as suggested on the xerox site for the fix to this error.

Now I get an error of 016-767.  I have double checked the email and they are correct.

Can this have anything to do with the Office 365 we use for email?

Why would this just stop working when it has functioned all along for months?

Any help?

 

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Re: scan to email on workcentre 7120

Hi CLTAYLOR,
Thank you for using the Xerox forum.

 

Network updates are not always evident so you may inquire with your IT department to ensure that nothing has changed.

If there were no changes, you may consider contacting our specific product support experts at the following link:Fast Track to the Expert 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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